How to troubleshoot audio/video communication in MeritHub Virtual Classroom?

If you want to check whether your audio/video is working fine or not, you can do it just by clicking on the below link:

https://live.merithub.com/info/device-test

->Click on Check devices.

->If your mic or video is not working properly then click on the Troubleshoot option present at the bottom of the window.

->Depending on which browser you are using (Google Chrome, Mozilla Firefox, Safari). You can go to that specified link to take help. You are provided detailed step-by-step help to troubleshoot the problem.

->If you are using Google Chrome go to the below link:

https://support.google.com/chrome/answer/2693767

->If you are using Mozilla Firefox go to the following link:

https://support.mozilla.org/en-US/kb/how-manage-your-camera-and-microphone-permissions

->If you are using Safari go to the following link:

https://support.apple.com/en-in/guide/safari/ibrwe2159f50/mac

Test Your Audio and Video Devices (8).png
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Contributed by:
james